How Moby Works for Municipalities

Integrate with City Services

Integrate Moby with city systems to deliver real-time information and services. It handles common resident and tourist questions, freeing up staff to focus on complex issues and reducing burnout.

Centralized, Real-Time Communication

City staff often struggle to share timely information with residents and tourists. Moby delivers real-time 24/7 updates on transit, services, and emergencies, ensuring clear communication with less manual work.

Data Driven Decision Making

Moby gives city staff insight into common questions and visitor needs through summaries and interaction logs, helping leaders make informed, data-driven decisions.

Features

24/7 Availability

Your city visitors will have access to assistance at any time, day or night. Moby provides answers 24/7, ensuring visitors are never left waiting.

Human-Like Interaction

Visitors will enjoy warm, natural conversations with Moby, making them feel like they're talking to a real person, real-time.

All City-Related Answers

Moby delivers prompt, accurate responses to all visitor inquiries, from city services to local attractions, ensuring their visit is smooth and stress-free.

Local Suggestions

Moby offers personalized local recommendations, helping visitors explore the best dining, attractions, and more, ensuring they fully enjoy their visit.

City Dashboard

Every city is different. Easily add city specific details and instruction for Moby to communicate accurate information to your visitors and access communication history.

Multilingual Communication

No more language barriers. Moby supports chat and voice in multiple languages, ensuring that visitors can communicate in their preferred language, feeling understood and welcome.

Why Moby for Municipalities

Improve Citizen Engagement

Provide a modern, accessible way for residents and visitors to interact with your city, enhancing satisfaction and participation.

Reduce Staff Workload

Free up municipal staff from answering repetitive questions, allowing them to focus on more complex citizen needs.

Promote Local Tourism

Showcase your city's attractions, events, and businesses to visitors, boosting local tourism and economic development.

What City Officials Say

Moby has transformed how our citizens interact with city services. Our staff can now focus on complex issues while routine inquiries are handled automatically.

Maria L.

Director of Citizen Services

The multilingual support has been a game-changer for our diverse community. Residents can now get information in their preferred language, making our services more accessible.

James T.

City Manager

Since implementing Moby, we've seen a 30% increase in tourism engagement. Visitors love having a 24/7 guide to our city's attractions and events.

Elena R.

Tourism Director

FAQ

How does Moby integrate with our existing municipal systems?

Moby offers integration with popular municipal management systems, 311 services, and other city software through our API. Our team will work with your IT department to ensure smooth data flow between systems.

Can we customize the information Moby provides to our citizens?

Absolutely! You can customize all aspects of Moby, including city information, services, local attractions, events, and more. You can also set up automated responses for common questions specific to your municipality.

How does Moby handle service requests from citizens?

Moby can process various service requests such as reporting potholes, graffiti, or other issues. These requests can be automatically routed to the appropriate department through your existing systems or via email/SMS notifications.

Is Moby available in multiple languages?

Yes, Moby supports over 30 languages, making it ideal for diverse communities. The AI automatically detects the user's language and responds accordingly.

How long does it take to implement Moby for our city?

Most municipalities can implement Moby within 4-6 weeks. Our implementation team will guide you through the entire process, from initial setup to staff training and launch.

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