moby

Your Co-Host Concierge

Where can I get extra towels from?
Can I get a late checkout?
What activities can we do today?
What are the top 3 coffee shops near us?

made by hosts for hosts

How Moby Works for Rentals

1

Add your listing

Import your listing by copy and pasting the details. Proceed by answering a few questions to further train Moby.

Property Details

Please enter your property details below. Don't worry, you can still change this later and add more details.

Haven Hideaway in Hawaii|
Property Description
2

Add additional details

Review listing information, make edits, add more details, and see Moby do what it does best - provide excellent customer service.

Assistant Setup

Follow the steps below to set up and launch your AI assistant.

1. Property Details
2. Host DetailsIncomplete
3. Local Information
3

Place the QR sticker

Add the scannable QR code sticker to the places where guests will most likely see it; on your fridge, on the coffee table, near the thermostat...

Questions?

Scan to ask.

QR Code

Powered by Moby Concierge

Features

24/7 Availability

Your guests will have access to assistance at any time, day or night. Moby provides answers 24/7, ensuring guests are never left waiting.

Human-Like Interaction

Guests will enjoy warm, natural conversations with Moby, making them feel like they're talking to a real person, real-time.

All Rental-Related Answers

Moby delivers prompt, accurate responses to all guest inquiries, from Wi-Fi to appliances, ensuring their stay is smooth and stress-free.

Local Suggestions

Moby offers personalized local recommendations, helping guests explore the best dining, attractions, and more, ensuring they fully enjoy their stay.

Host Dashboard

Every property is different. Easily add property specific details and instruction for Moby to communicate accurate information to your guests and access communication history.

Multilingual Communication

No more language barriers. Moby supports chat and voice in multiple languages, ensuring that guests can communicate in their preferred language, feeling understood and welcome.

Why Moby?

Reclaim your time back

Moby is made to learn and answer your guests just like you would. Moby handle your guest communication professionally and patiently. Get up and running in minutes.

Forget about guestbooks

Be fully in charge of your AI assistant by giving it the context it needs to help your guests better. Paste your guestbook once and Moby will take care of the answers.

Improve guest experience

Up your guest experience to another level. Give your guests the tools they need. Don't keep them hanging until someone answers their urgent messages.

Pricing

Trial

Not sure how Moby can help? Give it a try, risk free.

Pro 30-day trial
Up to 3 property
No card required
Includes 30-day risk-free trial.

PRO

Best for hosts, landlords, short and long term rentals.

Multimedia messages
Full context control
Chat history and analytics
Assistant link and QR code
Bulk discounts

Enterprise

Best for hotels, management companies, and municipalities.

Includes PRO
Property groups
Bulk pricing
Data insights

FAQ

How does Moby integrate with my rental listings?

Moby seamlessly connects with popular platforms like Airbnb, VRBO, and Booking.com. Simply provide your listing details during setup, and Moby will automatically sync with your property information.

Can I customize the information Moby provides to my guests?

Absolutely! You can customize all aspects of Moby, including property details, check-in/out instructions, house rules, local recommendations, and more. The more information you provide, the better Moby can assist your guests.

Will I still be notified about important guest inquiries?

Yes, you can configure Moby to notify you about specific types of inquiries that require your personal attention, while handling routine questions automatically.

How long does it take to set up Moby for my rental property?

Most hosts can set up Moby in under 30 minutes. Our guided setup process walks you through each step, and our support team is available to help if needed.

Can guests access Moby without downloading an app?

Yes, guests can interact with Moby through text messages, web chat, or voice commands without downloading any additional apps.